FAQ

EQUITY

Yes, you can modify or cancel an order any time before execution. You can do this by accessing the Order Book page where you have the option to modify or cancel the order. You would not able to modify or cancel order if order has been sent to exchange & confirmation is awaited.

Yes, you can submit a Cheque but buying limit would be provided to your trading account once the same is cleared & confirmed by the bank.

Yes, you can transfer funds online. There are 21 banks available on trading portal through which you can instantly transfer fund to your trading account if you have bank account with any of the mentioned banks. You need to register bank account, in your name, with us for availing this facility and multiple banks can be added. For list of available banks

Click Here

You get instant trade confirmation on your trading portal. Apart from this, a soft copy of Contract note is sent to your registered mail id. You will also receive an SMS of your net obligation, at the end of trading day, if you have provided us your mobile number. You can also check your online back office, round the clock, to track trading done by you.

Once account is opened, MLB dispatches a welcome kit to its customers which contains Welcome Letter. so that you do not face any problem while operating your trading account.

 

MLB also provides Call-N-Trade services to its customer so that customer can place order if he/she does not have access to internet.

It takes normally 2-3 working days to open an account provided documents submitted are in order.

You can trade on NSE, BSE, MCX, NCDEX and on single platform

At SMC, we are always happy to help our customers. You can contact our online helpdesk by any of the following ways

Mail us: customercare@mlbcapital.com

Call us : (011)-45060600

* Available from 08:00 a.m. to 07:00 p.m. from Monday to Saturday.

 

It is very simple! Just choose from below mentioned options to contact us

  • Visit our website www.mlbcapital.com and register yourself
  • Email us at customercare@mlbcapital.com
  • Call us at 45060600

Yes, it is compulsory to have demat account with us for Internet Trading.

To open an account, following documents are required to be submitted along with filled up client registration form: For Individuals

  • Two passport size photographs (signed across by the client)
  • Photocopy of PAN card (photocopy should be clearly visible)
  • Proof of Identity a) Passport; b) PAN; c) Voter ID; d) Driving License; e) MAPIN card

Proof of Address

  • Voter ID
  • Driving License
  • Passport
  • Ration Card
  • Photocopy of Bank Passbook/Bank Statement (attested by Bank)
  • Latest Telephone (landline)/Electricity/Water Bill (Not older than two months)
  • Notarized copy of Lease-License agreement / Sale Deed
  • Identity Card, with address, issued by Central/State Govt. & its departments, Statutory/Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, Public Financial Institutions, Professional Bodies such as ICAI, ICWAI, Bar Council etc. to their members & Colleges affiliated to Universities.

Bank Account Proof

  • Photocopy of Cheque / Cancelled Cheque (compulsory in case of MICR)
  • Copy of latest Bank Statement / Passbook, clearly mentioning Bank Account Number, Branch Name & Client Name (not older than six months)
  • Letter from banker certifying account number & the period from which the account is operational

For HUF

  • All documents & annexures as per "Individual"
  • Photograph of Karta signed across the photograph
  • Proof of Identity & Address of Karta
  • Photocopy of PAN card of Karta & HUF
  • HUF stamp should be affixed wherever the client’s signatures are on the agreement
  • HUF declaration duly stamped & signed by Karta & two concerns clearly mentioning the name, relation & date of birth of the family members

For Proprietorship Firm

  • All documents & annexures as per "Individual"
  • Latest photograph signed by proprietor
  • Proof of Identity & address of proprietor
  • Photocopy of latest Income Tax return filed
  • Proprietorship firm’s stamp should be affixed wherever the proprietor signs on the agreement.
  • Declaration of the firm as per "annexure" mentioned in the form.
  • Certification from the bank stating that the account is in the name of the proprietorship firm and the name of the proprietor on the bank letter head

Delivery Trading is basically delivery based trading wherein 100 percent Funds / Shares are blocked at the time of placement of the order. i.e. if you want to buy shares you should have the entire amount of funds in your cash limit and if you want to sell shares the same should be available in your demat account. For sell positions, your trading limits will be increased immediately with the sell trade value. This will enable you to take further positions in the market

In Margin trading / Intra day trading, if you place a buy order then you will have to place a sell order or vice versa same day i.e. in same settlement cycle. You are required to close all your intraday positions prior to 15 minutes of market closure. MLB may square off, whenever it is applicable, 20 minutes prior to normal market closing. You can also convert margin orders to delivery if you have sufficient buying power available in your trading account.

Login related problem can arise due to following reasons

  • Check your internet connection.
  • Ensure that you are putting right password. If you have forgotten your password then put a request mail for new password to customercare@mlbcapital.com from your mail id (registered with us).
  • Check your system configuration

If you have checked above points then call online customer care for help.

When the margin position is closed out (either by squaring off or converting to delivery), the proportionate margin blocked on the position so squared off is released back and added to the limits.

Any individual, HUF (Hindu Undivided Family), proprietary firm, partnership firm or a corporate can open online trading account with MLB

MLB CAPITAL PRIVATE LIMITED CIN NO U67120DL1996PTC079292 Depository Participant-NSDL : Sebi Regn. No.: IN-DP-264-2016 Member National Stock Exchange (NSE-Capital Market): Sebi_Regn. No.:INB231445132 ; (NSE- F&O): SEBI Regn. No.:INF231445132;(NSE-Currency):Sebi Regn. No.::INE231445132| Member Bombay Stock Exchange (BSE-CM): Sebi Regn. No.:INB011445138 ; (BSE- F&O):Sebi Regn. No.::INF011445138; (BSE-Currency): 6478| Member MCX Stock Exchange (MCX-Currency):Sebi Regn. No.::INE260979530|

Existing customers can send in their Grievances to : mlbcaps@hotmail.com Important Links:BSE,NSE,NCDEX,MCX,SEBI,RBI, AMFI, FMC, NSDL, CDSL, Ministry of Finance, speed-e


MLB COMMODITIES PRIVATE LIMITED CIN NO U74899DL1997PTC087042 MCX Member Code: 12480 | MCX FMC Code: MCX/TCM/CORP/0434 | NCDEX Member Code: 00656 | NCDEX FMC Code: NCDEX/TCM/CORP/0543 | NMCE Member Code: CL0139 NMCE FMC Code: NMCE/TCM/CORP/0047 |